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Reply To: automatic updates not working

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Jayme [MasterPress Support] # Posted on March 31, 2021 at 7:01 am

Thanks for that. I have attempted to replicate the problem in an environment similar to your site, but haven’t found anything that would lead to the issue you’re having.

After reviewing the code I’m fairly confused as to why it wouldn’t be updating, it should save the licence regardless of whether it’s valid or not and it uses the default WordPress methods of saving options.

If you attempt to change other site settings, do they experience the same issue? eg. if you try to change the site tagline.

If not, would you be able to make a temporary admin account using my email address please?

Cheers,
Jayme

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Plugin Requirements

MasterPress requires a minimum of WordPress version 4.9, MySQL 5.6, and PHP version 5.6.20.

We also recommend that PHP is configured to use a memory limit of 64MB per request (128MB may be required for sites with higher complexity).

This plug-in is not compatible with the WordPress.com hosted service.

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