Privacy Policy

Traversal Pty Ltd (“Traversal”) recognises that your privacy is important to you and we take our privacy responsibilities seriously.

The MasterPress website is designed to be user friendly and provide you with security and protection of your personal information.

1. Collection

Like most website operators, Traversal collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Traversal’s purpose in collecting non-personally identifying information is to better understand how Traversal’s visitors use its website. From time to time, Traversal may release non-personally-identifying information in the aggregate, for example by publishing a report on trends in the usage of its website.

Traversal also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on the web site. Traversal only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personal information as described below, except that blog commenter and support reply IP addresses are visible and disclosed to the administrators of the blog or support topic where the comment or reply was left.

Traversal will only collect your personal information that is necessary for you to use our website. You have no obligation to provide any personal information to us. If you do elect to withhold requested information though, we may not be able to provide you with the goods and services that require the collecting of that information.

Traversal only collects the personal information that you provide to us and not from any third party. We will collect information from you through our website or other communications, such as by email or telephone. In order for you to use our website, we will need to collect from you basic personal information such as your name, address, telephone number or email address. When you pay for purchases on our website, we will need to collect your credit card details to process the transactions via a third-party payment gateway, but these credit card details will not be retained. We may also collect basic website traffic information, such as how many people have visited our website, which we use to evaluate the website in an effort to provide you with a superior service. We will at all times comply with our privacy obligations in respect of any of your personal information we collect.

2. Use and disclosure

The information you provide to us will only be used to register you on our website and enable you to make purchases. In some circumstances this may involve disclosing information to a third party; for example, we will need to disclose your credit card details to a bank to process credit card transactions. We may also need to disclose your personal information to our employees, contractors or affiliated organizations, some of which may be located outside of your home country. However, we will never knowingly disclose any of your personal information in a way that breaches your privacy.

Traversal will never sell or receive payment for disclosing your personal information to a third party.

If you elect, we may use your personal information, for example your email address, to provide you with enhanced services such as by advising you of new goods and services. If you do not elect for us to do so, your personal information will not be used for these purposes.

3. Data quality

Traversal will take reasonable steps to ensure that your personal information is accurate, complete and up to date when we use it.

4. Data security

Traversal will at all times take reasonable steps to ensure that your personal information is protected.

We will also delete and de-identify any of your personal information that is no longer needed.

5. Openness

Traversal will at all times comply with its privacy obligations. We will be honest and open with you about the type of personal information that is collected about you and the way in which we will use your personal information.

At any time if you have any queries in relation to how we collect, hold, use, store or disclose your
personal information, you may contact us.

6. Access and correction

At any time you may request access to your personal information by contacting us. In most cases you will not be charged for access to your personal information. However, in rare cases you may be charged a small fee for our reasonable administration costs; for example, if the volume of information requested is significant.

If at any time you require your personal information to be changed, please notify us of the change so that we can update our records.

7. Sensitive information

Under no circumstances will Traversal collect information that is considered highly personal or highly sensitive about you. For example, we will not collect personal information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or your health.

8. Cookies

To make our website more convenient to use, we have employed a “cookie” system. A “cookie” is a small file that stores information, such as your login details. This information allows us to make our website easier to use as the cookies mean our servers can maintain your details between visits to our site. Sensitive information such as credit card information is never stored in cookies.

If you wish, you can disable your browser’s use of cookies at any time, but this may cause certain features of the MasterPress website to operate incorrectly.

9. Coverage and Complaints

Traversal welcomes feedback and will attend to any complaints promptly. If you would like to provide feedback or make a complaint, please contact us.

10. Business Transfers

If Traversal, or substantially all of its assets, were acquired, or in the unlikely event that Traversal goes out of business or enters bankruptcy, user information may be one of the assets that is transferred or acquired by a third party. If such transfers occur, the acquirer of Traversal may continue to use your personal information as set forth in this policy.

Traversal